Frequently Asked Questions
Can I change my section after my ticket is issued?
No. Once a ticket has been issued, there will be NO reversals, NO switches, and NO exceptions. Make sure you have picked the right section before your ticket is issued.
What are the Everglobes?
The Everglobes are an awards ceremony celebrating the Everfall community. The event brings guests together for award presentations and a shared evening in the city.
Why am I being asked to choose a seating section?
You pick your section when you get your ticket at the event. Your section determines which audience group you attend with. The ceremony uses separate audience instances, so choosing a section also determines which other guests you can see and interact with in the auditorium.
How do I attend with friends?
Agree on a section together before you arrive, then pick that section when you get your tickets. Everyone who wants to be in the same audience group should choose the same section. Guests in different sections cannot move between them to meet during the ceremony.
Can I move to another section during the event?
No. You cannot move between seating sections. Agree on a section with your group before you arrive.
Are sections just different blocks of seats in one shared room?
No. Each section has its own audience instance. Guests in another section may be attending the same ceremony at the same time, but they are in a separate audience space.
Will every section see the same show?
Yes. Sections share the same stage presentation and ceremony audio. The people seated around you will depend on your section, but you are attending the same event.
Why can I see someone on stage but not in the audience?
The event shares stage participants with the audience sections. Someone can be visible on stage even when their audience section is different from yours. When they return to the audience, guests in their own section can see them there.
What should I do if I cannot hear the ceremony?
Check your audio volume and selected output device. If the problem continues, let event staff know whether you can hear the music, the presenters, or neither. Music and presenter voices use different audio paths, so this detail helps identify the problem.
What should I do if I disconnect?
Reconnect and follow event staff's instructions for returning to your assigned section. Your section remains the audience group you should return to.